Terms of service

Overview

This website is operated by Yumeshop ("we", "us", "our"). By visiting our store or buying from us, you agree to these Terms of Service together with our Refund Policy, Shipping Policy and Privacy Policy.

Products

  • We sell toys, collectibles, diecast models, RC vehicles, building block sets and accessories. Products labelled "Original LEGO®" are genuine, brand-new and sealed LEGO® products. Building block sets not labelled LEGO® are compatible brick sets from other brands and are not made by or affiliated with the LEGO Group.
  • Character names, logos and brands mentioned on this site belong to their respective owners and are used only to describe the product.
  • We try to show product colours, sizes and details accurately. Actual colours may vary slightly by screen, and sizes are approximate.
  • Many products contain small parts and are not suitable for children under 3 years. Please follow the age recommendation on each product.
  • Blind boxes and mystery bags contain a random item, and you cannot choose which design you receive.

Prices and payment

  • All prices are in Indian Rupees (₹) and include applicable GST. Shipping charges, if any, are shown at checkout.
  • Prices, offers and stock can change without notice. If a product is listed at an incorrect price due to an error, we may cancel the order and issue a full refund.
  • We may limit quantities per customer or cancel orders that appear fraudulent or are placed for resale.

Discount codes and offers

Discount codes are valid only for the period and conditions stated, cannot be exchanged for cash and generally cannot be combined with other offers unless stated.

Orders

We accept prepaid orders only (UPI or bank transfer); Cash on Delivery is not available. An order is confirmed once payment is received. If an item becomes unavailable after you order, we will contact you and offer a refund or an alternative.

Returns and refunds

Please see our Refund Policy. In short, we accept claims for damaged, wrong or incomplete items reported within 48 hours of delivery with an unboxing video.

Limitation of liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for that order. We are not responsible for delays caused by courier partners or events outside our control.

Governing law

These terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts of Delhi.

Grievance Officer

In line with the Consumer Protection (E-Commerce) Rules, 2020, complaints can be sent to our Grievance Officer, Abhishek Chandra, at primea3ventures@gmail.com or +91 84472 70551. We will acknowledge complaints within 48 hours and aim to resolve them within one month.